Our Hotels | Affordable Boutique Hotels | St Giles Hotels 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. You can refill your water at the aisle area. Could improve on the Queue system during check in hours. ST. GILES SOUTHKEY $66 ($81) - Prices & Hotel Reviews - Tripadvisor I would also like to commend on the chambermaid who cleaned my room 1610 on Sun, 25/9. The check-in process is smooth and they even made a leeway for us to check-in early bcs they have a ready room at 11AM! Breakfast has heaps of variety but my sons say is all about carbohydrates! Definitely back again if visit JB again. Aaiqmal displayed rude behaviour and a disrespectful attitude towards me and my companions when we informed him that a specific table was already reserved for us. Some of the more popular amenities offered include a rooftop bar, a pool, and a lounge. However the food is quite disappointed. adjusted. Ready your Touch N Go / Dear Margaret, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. more. We are so delighted that you have enjoyed your St. Giles experience with us. 8.5. Sincerely, Michelle Goh Director of Sales & Marketing, Check in took a little bit of time as only 2 counters are opened. For Malay families who are planning to shop at Angsana Mall & Jakel, it's quite far away so plan your routes beforehand. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. Thank you and look forward to welcome you back to St Giles Southkey Warm regards, Owen Lim Rooms Division Manager. As paying customers, we should be treated with respect and professionalism by all staff members, regardless of the circumstances. Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150. Their pastry not bad too, which is better than what i expect. The hotel also offers a range of recreational facilities, including a fitness center, swimming pool, and spa. Enjoy luxurious treats and incomparable experience by staying at St. Giles Southkey. The room is spacious and clean. Awesome stay! Nooraisyah Singapore Excellent location! She was busy with her monitor and totally no smile on her face. There was a minor problem during check-in. Taking your positive feedback on board, we will continuously seek for improvement on our current experience. One may have to wait up to 20 mins or more calling a cab / Grab / Uber. Being just opened few weeks ago, there are much more to do for us to improve. Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Johor Bahru 80150 Malaysia. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. Our hotel team works hard to keep our guests happy, but we can only thank to amazing guests like you! The conduct displayed by the staff member not only tarnished the reputation of the hotel and cafe but also marred our overall experience. You can refill your water at the aisle area. I am thrilled to know you had a great experience with us and happy to know that you like our facilities and hospitality. The reception staff are helpful and professional and NURUL recognised us repeat guests ! You may request room face to city view for your next stay if you prefer the quiet zone. Now $66 (Was $81) on Tripadvisor: St. Giles Southkey, Johor Bahru. Overall enjoy my staycation with St Giles. I was charged MYR27 instead of MYR5 per entry to the mall carpark which is linked to the hotel. Gallery | St. Giles Southkey I booked 2 rooms for one night and checked in on the 10th of September 2022 in the afternoon around 3pm. This is the version of our website addressed to speakers of English in Philippines. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us. See more questions & answers about this hotel from the Tripadvisor community. We have booked a total of 6 rooms. Read our, Dear Mdlkhsan, Thank you so much for sharing your feedback about our service. Looking forward to welcome you again in near future. AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. than responding in a courteous and professional manner, he exhibited a disrespectful attitude and gave us a "black face," making us feel unwelcome and uncomfortable. Please be informed that there will be a power shutdown on the 29th of May 2023 from 11am to 5pm due to a maintenance upgrade. Bhd (CHM), it is conveniently located in the new precinct of Southkey, Johor Bahru and is part of the Mid Valley Southkey mixed-use development complex that includes a retail mall, exhibition centre and commercial towers, catering to growing travel, business, leisure and lifestyle needs in Johor Bahru CHM Hotels is a well-established hotel chain, offering a diverse range of accommodation from deluxe to standard categories which are strategically located within each of the vibrant ASEAN cities. It was a convenient hotel as it is located inside the mall itself and have a connected door to go to the mall Unfortunately, during our stay we got parking fine when we go drive to senibong for food hunting. And also upgraded one of my rooms to a Family suite for the convenience of the wheelchair. He even got us a discount of RM12 instead of paying the initial fine fee of RM30. Although we are still relatively new in town, we appreciate your kind understanding and opportunity for us to improve on our shortfall. Thank you so much! The hotel is located in the heart of the central business district, which provides easy access to the area's many shops, restaurants, and tourist attractions. Warmest regards, Teekay Goh General Manager, Yes its a new hotel. Director of Sales & Marketing. St. Giles Southkey, the new 575 rooms hotel is slated to open its doors in 2022. WiFi is available within public areas of the property to help you to stay connected with family and friends. TV in room has limited channels but there are a lot of free movies and the movies are quite updated. Facilities: A - Lobby looks very grand, well lit with beautiful decor, eluding a sense of Luxury. Convenient hotel its link to Mid Valley Shopping mall. Hope this info helps. St. Giles Southkey Rooms: Pictures & Reviews - Tripadvisor The hotel room is otherwise nice, clean and spacious. THE 10 CLOSEST Hotels to St. Giles Southkey, Johor Bahru - Tripadvisor Thanks. Taxes and fees that are shown are estimates only. We are delighted that you have enjoyed your St. Giles experience with us! Kudos to ST Guiles NURUL front office & QAIYAM cafe executive. Pl keep it up ! Come early for breakfast during peak season. It's way below average. I was standing in front of her for almost 5-10mins without she acknowledging. Warm regards, Owen Lim Rooms Division Manager. :). Yours sincerely, Teekay Goh General Manager, Dear St. Giles management, I would like to provide my feedback. The door was opened from 10am to 10pm, and with your keycard, you could even return to the hotel before 2am. Skip the breakfast buffet! Managed by Cititel Hotel Management Sdn. (some may require extra charges). Which room amenities are available at St. Giles Southkey? Customer service was great. This hotel is very convenient as it is linked to the mid valley southkey shopping mall. - Room is very well up-kept, huge, well designed & well equipped with fridge, kettle,, hair-dryer, smart mirror, ample electric inlets etc. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Swimming pool is small but nice as it was not too crowded when we were up. Visit St Giles Hotels Official Website for centrally located hotels in major cities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There, Dear Valued Customer, I am sorry to learn that an aspect of your recent stay with us fell short of expectation; namely the room size, parking, breakfast and service delivery. Tripadvisor performs checks on reviews. We are delighted that you have enjoyed your St. Giles experience with us! Are any cleaning services offered at St. Giles Southkey? One may have to wait up to 20 mins or more calling a cab / Grab / Uber. Parking can be a bit confusing at first because its shared with the shopping mall. Overall, its a nice and convenient hotel to stay when youre in JB. This is a fairly new hotel and the location is very convenient to access most parts of JB. In-room amenities include: Bedding: One King with Sofa Bed Wireless internet access Individually controlled air-conditioning Coffee/tea making facilities Mini refrigerator Hairdryer Shower cabin In-room safe Iron & Ironing board Overall nice stay, will come back again for longer stay. Will book again. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. Managed by Cititel Hotel Management Sdn. Overall, its a nice and convenient hotel to stay when youre in JB. Looking forward to welcome you and your family again in near future. We strive to improve in our service delivery and make sure that you and your family will have another memorable experience with us again in near future. What is normal check-in & check-out time at St. Giles Southkey? in Asia, U.S., meeting rooms, big restaurant 6F & beautiful pool with bar on top floor! Should you need any assistance for your future visit in Johor Bahru, please not hesitate to contact us again. City Hotel in Johor Bahru | St. Giles Southkey Hotel Thanks. Dear Sir/Madam, Thank you for sharing your review with us. As paying customers, we should be treated with respect and professionalism by all staff members, regardless of the circumstances. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. For breakfast, please come super early when they open at 6.30am. I sincerely hope this will not mar your impression on us, and we hope to have the pleasure of welcoming you back to St. Giles Southkey Johor Bahru in the near future. ST. GILES SOUTHKEY $66 ($81) - Tripadvisor We hope despite your experience, you will allow us a chance to welcome you back and we will make sure you have a better St. Giles experience. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. However, its not that accessible given Mid valley is a new hood, the relative lack of public transport options and the way how the roads are planned. The dining options at St Giles Hotel Johor Bahru are not fantastic. Sincerely, Marshall Chai Executive Assistant Manager. We went down to shift the car at 7am but was told the car park only will open at 10am, around 10am I received a call form valet parking personal +60 108259913 , telling me that I need to pay RM 30 and shift the car to the car park. Without any sentences/words, she just handed over my touch and go card to return it. Sincerely, Michelle Goh Director of Sales & Marketing, The hotel was being recommended by our friends and we decided to give it a shot since we'll be going for a short staycation at johor bahru! Dear Esther, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Thank you once again, Elaine, for being exemplary to the hospitality industry and an added asset to St Giles. Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Johor Bahru 80150 Malaysia. Sincerely, Michelle Goh Director of Sales & Marketing. The bed is comfortable but not the pillow they are all too soft with no support at all. Stayed here for 2 nights. Warm regards, Owen Lim Rooms Division Manager, Unfortunate Experience with Rude Hotel Cafe Staff, During our visit last month, we encountered an incident involving one of the cafe staff member, Aaiqmal, that left us extremely upset and disheartened. Guests can enjoy a rooftop bar, a lounge, and a poolside bar during their stay. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. Thank you for your recent visit to our hotel. What are available facilities at St. Giles Southkey? We apologies if there is any miscommunication upon your check in time with our colleague. The bed is comfortable but not the pillow they are all too soft with no support at all. Sincerely, Michelle Goh Director of Sales & Marketing, Check in took a little bit of time as only 2 counters are opened. Staffs at omelette station are friendly. Your review made our day! Taxes and fees that are shown are estimates only. It is located together with Midvalley Southkey shopping mall where food and shopping are easily accessible. With easy access to major business and commercial districts and local attractions almost at its finger tips, each CHM Hotel is well positioned to suit all travelers. Helped us jumpstart our day right and bright ! Savor your favorite dishes with special cuisines from St. Giles Southkey exclusively for you. Sincerely, Michelle Goh. Does St. Giles Southkey offer any business services? Amenities basic. Not only check-in is unpleasant, we also met her during check-out.

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